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Annapurna Labs, our organization within AWS, is responsible for building innovation in silicon and software for AWS customers. With development centers in the U.S. and Israel, Annapurna is at the forefront of innovation by combining cloud scale with the world's most talented engineers. Our team covers multiple disciplines including silicon engineering, hardware design and verification, software, and operations. Because of our teams' breadth of talent, we've been able to improve AWS cloud infrastructure in networking and security with products such as AWS Nitro, Enhanced Network Adapter (ENA),... more ->
Principal Moogsoft Engineer Ensures that Dell's Cloud Service delivers the service performance, reliability, and availability expected by our customers and internal client groups. SRE teams are continuously improving the management automation of our Cloud Service, with the objective of enabling industrialized fleet management at scale. Join us to do the best work of your career and make a profound social impact as a Principal Moogsoft Engineer on our Team in Round Rock, Texas. What you'll achieve As a Principal moogsoft engineer, you will develop and deploy correlation capabilities across... more ->
Answer incoming calls Troubleshoot and resolve technical problems; escalate accordingly Act as a liaison between company employees and the IT support departments Support and monitor various software, applications, and hardware Perform follow-up calls to customers and other IT departments regarding tickets/issues Effectively communicate with technical and non-technical audiences Complete company-provided customer service training as required Periodic travel may be required Other duties as assigned Physical Requirements: Must be able to remain in a sitting stationary position for extended... more ->